Payments
Making a Transfer
- Monese has asked me to provide more information about my recent payment by filling a form. Is this secure?
- What's considered a domestic payment?
- What's considered an international payment?
- What is SWIFT?
- What is a multi-currency IBAN / BIC?
International payments
- How do I receive money using my multi-currency IBAN?
- How much does it cost to receive international payments with Monese?
- Where can I see my multi-currency IBAN (international bank account number)?
- Does the sender need my Monese ID when making an international payment to my Monese account?
- Can I use my multi-currency IBAN for local payments?
Card Payments
- Are there any places I can't use my Monese card?
- The ATM didn't give me cash but it's still deducted from my balance
- What are the limits on my card?
- What should I do if I notice an unauthorised transaction on my card or account?
- Why did my online purchase fail?
Direct Debits
Recurring Payment
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