How to use Monese

Accounts

Cards

Pricing

• What pricing plans do you offer?
• What are allowances?
• How can I see or change my card PIN?
• What happens if I don't have enough funds in my account to cover the monthly fee?
• How can I request a refund of my monthly fee?

Payments

Security

Top-ups

• How long will money I've been sent take to arrive in my account?

Brexit

• I live in the EEA, why can't I open a GBP account?
• How does Brexit affect my account?
• Will my account still work after Brexit?
• Why is my account being transferred to an EU license partner?
• Will Monese still operate in the EU after Brexit?
• Will my GBP account work after the end of the Brexit transition period?