If you’re sending or waiting to receive money, it can sometimes take longer than usual.
Firstly, keep in mind that transfers always depend on the other bank’s processing times. You should also consider that some types of transfers don’t get processed on weekends and public holidays, so plan for extra time if you’re sending on one of these days.
Apart from that, we may have to run a security check before processing the transfer on our end. If that’s the case, we’ll reach out to you and ask for some more details (such as the source of the funds or the reason for the transfer). Do watch out for our emails and get back to us with the information we need as soon you can, so we can get your transfer going.