There are two ways to verify your address:
- By giving us access to your geolocation while using the app or
- By ordering a physical debit card and activating it. If you’re not at your registered address when we run our geolocation checks, you can re-run them as soon as you’re at home. Just choose the ‘Can’t wait for my card to arrive’ option after ordering a physical card.
In some countries, you'll need to top up your account with enough to cover the card delivery fee before we can send you a card.
If you top up with a debit card, there might be a minimum amount you need to top up by. If so, we'll add the rest to your account (minus the card delivery fee), which means you’ll be ready to start spending as soon as your card arrives.
Once you’ve verified your address, you’ll have full access to your account.