Our licencing partner (the e-money issuer for your Monese account, Prepay Technologies Ltd “PPS UK”) has created a new regulated entity in Belgium called PPS EU SA. Your EUR account will be transferred to this entity.
Therefore your EUR account will be regulated by the National Bank of Belgium and you will have a right of complaint to the Belgium authorities. PPS EU SA will safeguard your funds in EU bank accounts.
Your GBP account will continue to be issued by PPS UK and regulated by the FCA. There will be no change or disruption of service or pricing for either accounts.