ATM cash non-dispense can happen due to multiple reasons. These are out of our control as Monese does not operate any ATMs.
Here's what we can do:
1. There is still a chance that the pending funds will fall back into your account after 7 days. Please wait this time.
2. If the funds clear and you get charged for this transaction, please contact our Customer Support team right away so we can guide you further on how to file a dispute and recover your funds.