If this happens, please contact our Customer Support team right away to help resolve the issue. Our Support team will guide you further on how to file a dispute and recover your funds.
Articles in this section
- How do I activate my Monese MasterCard?
- Why hasn't my Debit card arrived yet?
- How can I lock / unlock my Monese card?
- How long will it take for my Monese card to arrive?
- What can I do with my Monese Mastercard?
- My online purchase just failed, why?
- What if I entered the card PIN wrong too many times?
- What if my card is Lost or Stolen?
- Where is my pin code?
- What if I entered the card security code (CVC) wrong too many times?