In case you are temporarily out of the country and need a new card, we can re-direct your card to a temporary address in most cases. Please contact Customer Support and let us know what is your temporary address and how long will you be reachable at that address. We will try to accommodate all redirection wishes but the safety of the card delivery takes priority.
Articles in this section
- What can I do with my Monese Mastercard?
- How long will it take for my Monese card to arrive?
- How do I activate my Monese card?
- Where is my pin code?
- How can I lock / unlock my Monese card?
- What if I entered the card PIN wrong too many times?
- What if I entered the card security code (CVC) wrong too many times?
- What if my card is captured by an ATM?
- Why hasn't my card arrived yet?
- What if my card is Lost or Stolen?