Monese has asked me to provide more information about my recent payment by filling a form. Is this secure?

At Monese, we need to make sure you use your account in a way that’s safe and secure. This means that sometimes we’ll need to ask for extra information from you.

We may also need to hold your transfer until we have the information we need.

If we do this, we’ll send you an email from support@monese.com asking you to send us the missing information by clicking on the link.

We assure you that the link in this email is secure, and filling in your missing information in the form is the fastest way for us to process your pending payment.